How do I register for warranty?

Your warranty starts on the day you purchase your Pure Power product and is based on your receipt. We recommend that you register your machine on this website so that all the relevant information is safely recorded if it is ever needed.

What should I do if I have operating problems?

First check your manual to ensure it is set up properly and you have tried the troubleshooting guide which can be found in your manual. If it is still not working correctly then contact our technical support by phone 1.800.663.8331 or email at info@purepowerequipment.com

What fuel should I use?

For best results only use clean, fresh gasoline that is 87 octane or more. Having zero percent ethanol is best, but blends that are up to 10% ethanol are acceptable. Never mix oil into your fuel.

What oil should I use?

All of our engines use SAE 10W30 motor oil.

How often should I change the oil?

The first oil change is done after the first 20 hours of use. After that, check the oil before use and change when dirty or after every 100 hours, whichever comes first.

I lost my manual. How do I get another one?

The manuals are available on this website. Find the machine you have, and you can download the manual.


What is a Watt, and why is my generator rated that way?

A watt is a unit of measure for power. It is calculated by multiplying volts and amps together. North American volts are constant for generators at either 120 or 240 volts, and the amps depend on the electric device being used. Watts is the industry standard method for rating generators.

What is peak starting watts?

Some electrical devices, especially those with move parts like air compressors, need a higher jolt of electricity to get them started. Once they have started, they need far less power to keep running. The peak watt rating of a generator is the maximum it can deliver for a very short period of time to start up those devices.

What is running watts?

Running watts is the constant power a generator can reliably deliver while it is running.

What size of generator do I need?

This depends on what you plan to run with it. You will need to know the volts and amp (including starting amps) requirements to determine the watts needed. It is usually beneficial to have more power available than the bare requirement.

Can I use my generator indoors?

No. All generator engines emit carbon monoxide which can be quickly become lethal. Since carbon monoxide displaces the oxygen in the air, normal respirators are not sufficient protection. When using engines, always have them outdoors in a well-ventilated area.

What happens if I overload my generator?

The circuit breakers will automatically trip and switch off the power at the receptacles. You will need to unplug everything, and then reset the circuit breakers. It is recommended to avoid overloading your generator. Overloading it can lead to excessive wear or damage to its parts.

Can I start or stop my generator while devices are plugged into it.

No. Never have anything plugged into to your generator when you turn it on or off.

Can I use my generator in the snow or rain?

No. Never use the generator where it can get wet. Electricity and water is a dangerous combination and needs to be avoided.


What is PSI?

PSI is the abbreviation for Pounds per Square Inch. This is the measure of pressure, or force of the water coming out of the spray tip. It can be viewed as the speed of the water, or the stripping power. This will help determine how powerful the water stream will be.

What is GPM?

GPM is the abbreviation for Gallons Per Minute. This is the measure of the volume of water flowing out of the pump. It can be viewed as the weight of water, or the rinsing power. This will help determine how fast you can clean a surface.

How do I control the pressure?

You can control the pressure by how far you hold the spray tip from the surface. The angle of spray with also be a factor. The closer to the surface the greater the pressure. You can also purchase spray tips with large orifices that will reduce the pressure. Never adjust the engine or pump in an attempt to control the pressure.

How much water do I need to supply my pressure washer?

Your pressure washer must be supplied enough water to meet, and preferably exceed its GPM rating. GPM can be tested by getting a five-gallon container and fill it with your water source for one minute. Measure the amount filled to determine the GPM. It is recommended to have one extra GPM over the pressure washer rating to accommodate for any irregularities

What kind of detergent can I use with my pressure washer?

We recommend using detergent that is specifically designed for pressure washers. It will need to be thin viscosity like water.

Can I use hot water with my pressure washer?

No. Never connect your pressure water to hot water. Your pressure washer needs to have cold water running into it to maintain temperature control.

Can I leave my pressure washer running while I go make a sandwich?

No. Never leave your pressure washer running without using it. The cooling system of the pump needs you to spray water at least every thirty seconds to flush the pump and have fresh, cool water run through it.

How do I fix a leaking high-pressure hose?

You can’t. It must be replaced. Trying to repair a high-pressure hose may lead to further damage or injury.

How do I change the oil of the pressure washer pump?

The pure power pressure washer pump is a sealed unit with a synthetic oil blend that will last the life of the pump. There is no need to change the pump oil.

Can I get aftermarket attachments for my pressure washer?

Yes. Your pressure washer has common fittings in the pressure washer industry. You will find many attachments you can use directly, or with an adapter.

Can I damage my car with a pressure washer?

Yes, if you put the tip too close to the paint or moldings the pressure washer can inflict damage. Especially if there is existing damage such as paint or glass chips. Always start at a safe distance and move in closer.

Can I use my pressure washer in freezing temperatures?

No. Operating in freezing temperatures can damage components of the pressure washer, as well cause problems to the items being sprayed. Never leave pressure washer in freezing temperatures. Always drain hoses and attachments before winter and use anti-freeze in the pump.

Why can’t I pull the recoil?

There could be a few reasons. The first is that there is trapped pressure in the pump which can be solved by squeezing the trigger of the gun and keeping it squeezed while pulling the recoil. It could also be that the machine was tipped over and oil has splashed into the air filter, sparkplug or carburetor, in which case they would have to be cleaned or replaced.

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